Thank you for choosing SipZentoro. We are committed to ensuring your orders are delivered safely and efficiently. Below are the details of our shipping operations.
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there is a significant delay in the shipment of your order, we will contact you via email (info@sipzentoro.com).
Shipping charges for your order will be calculated and displayed at checkout. Delivery timelines depend on the shipping method selected and your location within the United States.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
| Standard | 3–7 Business Days | Calculated at Checkout |
| Expedited | 2–3 Business Days | Calculated at Checkout |
| Overnight | 1 Business Day | Calculated at Checkout |
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
SipZentoro is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you receive your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Take photos of the damage and email them to info@sipzentoro.com so our team can assist you through the process.
If your tracking information states that your package was delivered but you have not received it, please check with neighbors or your local post office before contacting us. We are not responsible for packages stolen after confirmed delivery.
If you have any questions about our Shipping Policy, please reach out to us:
Trade Name: SipZentoro
Email: info@sipzentoro.com
Physical Address: 315 Scotchtown Rd, Goshen NY 10924, United States